🔒 Privacy & Security

rbajj Privacy Policy — Your Data Secured With Us

This Privacy Policy clearly explains how rbajj collects, stores, and protects your personal information — covering everything you need to know.

Last Updated: January 2026

The Core Pillars of Our Privacy Commitment

Why rbajj Can Be Trusted With Your Data

Encrypted Data Storage

All your personal information is protected with SSL/TLS encryption. Your data is never sold or transferred to third parties — not ever.

Full Data Control

You can request to update, delete, or download your profile information at any time. You have full control over your data.

Data Not for Sale

Rbajj does not sell your personal information to any advertiser or third party, under any circumstances. This is our core commitment.

Secure Payment Information

Your mobile banking number and payment details are encrypted separately. rbajj staff cannot view your full account number.

Cookie & Tracking Transparency

We are fully transparent about which cookies rbajj uses and why. You can disable non-essential cookies at any time.

24/7 Privacy Support

Our support team is always available for any questions or concerns about data protection. Reach us via email or live chat.

Important Notice

By using rbajj's services, you agree to this privacy policy. Please read the full policy carefully before using our services.

01 Introduction & Scope

Rbajj (rbajj.ws) is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting the privacy and personal data of our members. This Privacy Policy explains how we collect, use, store, and safeguard your information.

This privacy policy applies to all rbajj services — including our website (rbajj.ws), mobile application, live chat system, and email communications. rbajj will never sell your data to third parties under any circumstances.

Your privacy is not just a legal obligation — it is an ethical commitment we stand by. rbajj believes your data belongs to you, and we handle it with great care.

Scope of Applicability

This policy applies to all registered members, guest users, and anyone who interacts with our services through rbajj's platform in any capacity.

02 What Types of Information We Collect

Rbajj only collects information that is strictly necessary to provide our services. We never request excessive or irrelevant data. A detailed breakdown of what we collect is provided below:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number Mandatory
Contact Information Phone number, email address Mandatory
Payment Information Mobile banking number (Mobile Pay/Nagad/Rocket) For transactions
Technical Information IP address, device information, browser type For Security
Gaming Information Gaming history, bet amounts, win/loss records Service improvement
Communication Records Support chat logs, email messages For Quality Control
Sensitive Information

We never store bank account passwords, mobile banking PINs, or full national ID details on our servers. This information is only used at the point of verification.

03 How We Collect Your Information

Rbajj collects information in several ways — directly from you and through automated technology. All methods are clearly outlined below:

  • Registration Form: Information you provide directly when creating an account
  • KYC Verification Process: Documents submitted for identity verification
  • Payment Transactions: Information automatically logged during deposits or withdrawals
  • Cookies & Tracking: Information collected automatically while browsing the website
  • Customer Support: During live chat or email correspondence
  • Gaming Sessions: Logs and statistics generated during gameplay
  • Device Information: Device and network information collected automatically while using the platform

04 How Your Information Is Used

Rbajj uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. A full list of how we use your information is provided below:

  • Account creation & management — to verify your identity and deliver our services
  • Payment processing — to securely handle deposits and withdrawals
  • Identity Verification (KYC) — For Fraud & Money Laundering Prevention
  • Customer support — to resolve your issues quickly
  • Security monitoring — to detect and prevent suspicious activity
  • Personalized Experience — To show games and offers based on your preferences
  • Legal compliance — to meet applicable laws and regulations
  • Platform improvement — to enhance your overall experience
Marketing Communications

Promotional emails or SMS are only sent with your consent, and you can unsubscribe at any time. Opting out of marketing communications will not affect important service-related messages.

05 Data Sharing & Disclosure Policy

Rbajj does not sell your personal data or share it with third parties for advertising purposes. However, in limited cases, data may be shared for legal or operational reasons:

  • Payment Processors: Information required to process transactions via Mobile Pay, Nagad, and Rocket
  • Law Enforcement: In response to a court order or government directive
  • Fraud Prevention: With industry-standard third parties for detecting fraud or criminal activity
  • Technology Partners: With cloud or security service providers engaged to operate our services (under NDA)
  • Business Transfers: In the event of a merger or acquisition — however, the new owner will be bound by this policy
Our Commitment

Rbajj does not share your information with any party for reasons other than those stated above. Where possible, you will be notified before any data is shared with third parties.

07 Data Security Measures

Rbajj uses industry-standard technology and processes to protect your data. Our security measures are multi-layered and regularly updated:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Firewall Protection: Advanced firewall and intrusion detection systems active
  • Two-Factor Authentication: The option to add an extra layer of security to your account
  • Regular Security Audits: Regular audits conducted by third-party specialists
  • Access Controls: Staff access to data is restricted based on role
  • Data Backup: Encrypted backups stored in secure locations
In the Event of a Data Breach

In the event of a data breach, rbajj will notify affected members by email within 72 hours and provide guidance on the necessary steps to take.

08 Data Retention Period

Rbajj does not retain your data longer than necessary. Each category of data has its own defined retention period:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after account closure Identity Verification Records
Gaming History 3 years Responsible Gaming Monitoring
Support Chat Logs 2 Years Quality Control
Marketing Data Until consent is withdrawn Personalized Offers

Once the retention period expires, your data is securely deleted or fully anonymized so that you can no longer be identified in any way.

09 Your Privacy Rights

Every rbajj member has certain fundamental rights over their own data. We respect these rights and are committed to fulfilling them within a reasonable timeframe:

Right to Access

You have the right to know and view what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Requests to delete your data are accepted unless we are required to retain it by law.

Data Portability

The right to download your information in a readable format.

Right to Object to Processing

You have the right to object to your data being used for specific purposes.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily paused.

Exercise Your Rights

To exercise any of your rights, email us at support@rbajj.ws. We typically respond within 30 days. Requests will be processed after identity verification.

10 Protection of Minors' Data

Rbajj strictly does not provide services to anyone under the age of 18. Our privacy policy includes specific commitments to protecting the personal data of minors.

  • Age verification is mandatory at registration
  • Date of birth is verified during the KYC process
  • Any account found to belong to a minor will be closed immediately
  • We do not knowingly collect data from children or minors
  • Parents or guardians may submit complaints regarding a minor's personal data
For Parents & Guardians

If your child has accidentally created an rbajj account, please contact us immediately at support@rbajj.ws. We will promptly close the account and delete all associated data.

11 Changes to the Privacy Policy

Rbajj may update this Privacy Policy from time to time — due to changes in our services, new technologies, or legal requirements. We will notify you before any significant changes take effect.

  • Minor changes (wording or formatting) may take effect without prior notice
  • For major changes, you will be notified by email at least 7 days in advance
  • Continued use of our services after any changes constitutes acceptance of the updated policy
  • Each version will be archived on this page with its date
To Receive Updates

Keep your account email address up to date and enable notifications to stay informed about any changes to our Privacy Policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. rbajj's data protection team is always ready to help with any enquiry.

  • Email: support@rbajj.ws
  • Live Chat: Available 24/7 after login
  • Response Time: Typically within 24 to 48 hours
  • Rights Exercise Request: Processed within a maximum of 30 business days
Our Commitment

Your privacy isn't just a policy to us — it's the foundation of how we operate. rbajj always handles your information with respect and responsibility.

🔐 Safe & Trusted Gaming

Your data is fully protected at rbajj — get started today

Once you've read our Privacy Policy, join with confidence. Every piece of your data on rbajj is encrypted and secure. Open a free account today and claim your welcome bonus.

By registering, you agree to this Privacy Policy. 18+ only.

বাংলা